Privacy policy

1. Introduction

Welcome to Customeverlove. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. Information We Collect

We may collect the following types of personal information when you use our website:

Personal Identification Information: Name, email address, shipping and billing address, phone number.
Payment Information: Credit card or other payment details (processed securely by third-party payment providers).
Account Information: Login credentials if you create an account.
Usage Data: Information on how you interact with our site, including IP address, browser type, and cookies.

3. How We Use Your Information

We use the information we collect in the following ways:

To process and deliver your orders.
To provide customer support and respond to inquiries.
To personalize your shopping experience.
To improve our website, services, and product offerings.
To send you promotional emails and updates (if you opt-in).
To comply with legal obligations.

4. Sharing Your Information

We do not sell or rent your personal data to third parties. We may share your information only with:

Service Providers: Third parties that help us operate our business (payment processors, shipping companies, IT providers).
Legal Requirements: If required to comply with a legal obligation or to protect our rights.
Business Transfers: In the event of a merger, acquisition, or sale of assets.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and analyze website traffic. You can control the use of cookies through your browser settings.

Type of Cookie	Purpose
Essential Cookies	Necessary for basic site functionality and secure checkout.
Performance Cookies	Help us analyze website performance and usage patterns.
Marketing Cookies	Used to deliver personalized ads and promotions.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet is completely secure.

7. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

8. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal data:

The right to access the personal data we hold about you.
The right to request correction of inaccurate or incomplete information.
The right to request deletion of your personal data.
The right to object to the processing of your data for marketing purposes.
The right to withdraw consent at any time.

To exercise these rights, please contact us at the details provided below.

9. International Data Transfers

If you access our website from outside the country where our servers are located, please note that your information may be transferred, stored, and processed across borders. We ensure such transfers comply with applicable data protection laws.

10. Children's Privacy

Our services are not directed to individuals under the age of 13 (or the minimum age in your jurisdiction). We do not knowingly collect personal data from children. If we become aware that we have collected data from a child, we will take steps to delete it promptly.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such external websites. We encourage you to read their privacy policies before providing any personal information.

By using our website, you (the visitor) agree to allow third parties to process your IP address, in order to determine your location for the purpose of currency conversion. You also agree to have that currency stored in a session cookie in your browser (a temporary cookie which gets automatically removed when you close your browser). We do this in order for the selected currency to remain selected and consistent when browsing our website so that the prices can convert to your (the visitor) local currency.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the revised date indicated at the top.